Laptop on a desk in front of a row of blue-lit servers

Service 03WordPress care plans, Malaysia

We catch website problems before your customers do

Weekly updates, off-site backups, monitoring and someone who picks up when the site goes down — on whatever hosting you already have. Month to month, stop any time.

From

RM 100/mo

Contract

None — 30 days’ notice

One recovery job costs RM 1,200 — the same as a full year of Essential, and the site stays up in the first place.

Get the free 5-point checkSame working day · tells you if you even need a plan

01Is this you?

Three ways this usually starts.

Most care-plan clients came to me after one of these. If one sounds familiar, the plan is cheaper than the next time it happens.

“A customer told us the site was down. We had no idea.”

“Our developer disappeared. WordPress says 14 updates are waiting and I’m scared to click.”

“We pay for hosting every year but nobody actually looks at the site.”

WhatsApp him at 9am and you get an answer. That reliability is worth the retainer on its own.
Dr. Erik WeeHannve Technology · Growth plan

We had been hacked before. Since the redesign, security and care plan started, clean scans every month.
Lee Lai FongForensic CC · Essential plan

02Three plans

Pick by how much the site matters, not by features.

Every plan gets the same updates, backups and monitoring. The difference is how fast I respond, how much editing is included and whether a store is covered. Not sure? The free check tells you.

Same on every plan Weekly updates, tested first Daily off-site backups Monitoring and virus scans

Essential RM 100/mo

Best forBrochure sites that must simply stay up and safe.

Weekly updates, tested on a copy first
Daily backups, kept off-site for 30 days
Downtime and virus checks
30 min of edits a month
Reply within 1 business day

Start Essential Hosting billed separately in your name (see Hosting & domain). Most five-page sites sit here.

Most chosen Growth RM 250/mo

Best forSites that bring in enquiries, and online stores.

Everything in Essential
Online store and checkout cover
Quarterly speed tune-up
60 min of edits a month
Downtime treated as urgent — first thing next morning, weekends included

Start Growth Required for WooCommerce stores — payments and orders carry more risk.

Priority RM 400/mo

Best forBooking systems, groups with several sites, sites the business depends on.

Everything in Growth
Same-day response, weekends checked
2 hours of edits every month — worth RM 300 on its own
One emergency hack clean-up a year included (RM 800 value)
Quarterly strategy call + monthly performance report
Covers up to 2 sites under one plan

Start Priority Pays for itself if you use the edit hours. For sites where an hour down costs real money.

→A brochure site that just needs to stay up?
Essential.

→The site brings in enquiries or sells online?
Growth.

→Bookings, several sites, or every hour down hurts?
Priority.

Prices in Ringgit Malaysia, billed monthly. Cancel with 30 days’ notice — you keep the hosting account, the domain and the backups.

03What’s actually done

Every month, whether you remember to ask or not.

You get a short note each month saying what was done. Most months it is boring. That is the point.

EVERY MONTH · 01Weekly software updatesTested on a copy of your site first, checked by eye, then applied live. If one breaks something, it is undone before you notice.

EVERY MONTH · 02Daily backups, kept 30 daysStored away from your hosting, so a hosting failure does not take the backups with it. I test a restore every quarter rather than assume.

EVERY MONTH · 03Downtime and virus monitoringChecked every five minutes, scanned daily. If your site goes down overnight, the alert is waiting for me first thing — usually before your customers notice.

EVERY MONTH · 04Kept fastRegular tune-ups so pages keep loading quickly, with a short speed report each quarter.

EVERY MONTH · 05Small edits done for you30 to 120 minutes a month depending on plan — a new staff photo, an updated price, a fresh promo banner. WhatsApp it, it gets done.

EVERY MONTH · 06A plain-language monthly noteWhat was updated, what was blocked, what to watch. One paragraph, no jargon.

04How it starts

Nothing to install, nothing to learn.

Send the WordPress login and from the first week it is handled. You keep every login; nothing moves out of your name.

StageDay 1

Health check

You send the login. I run the free 5-point check and tell you which plan fits — or that you don’t need one yet.

StageWeek 1

Set up and secure

First full backup taken off-site, overdue updates applied, monitoring switched on, weak passwords and old admin accounts cleared.

StageEvery month

Looked after

Updates, backups and checks run on schedule. A short note of what was done, and WhatsApp me for any edit.

05Questions

What you’ll want to know before you say yes.

Anything else, send it on WhatsApp and you get a straight answer.

Replies same day

01Do I have to move hosting to you?

No. Care plans work with your current hosting. If the hosting is the problem, I’ll say so — moving it is quoted separately at RM 600, and you choose.

02Is there a contract?

Monthly, rolling, cancel with 30 days’ notice. You keep the hosting account, the domain and the backups — nothing is held back.

03What if the site breaks at midnight?

Monitoring runs around the clock, so the alert is waiting for me when I start. Essential is handled within the next business day; Growth and Priority are picked up first thing, weekends included. WhatsApp is the fastest channel on every plan.

04Do you look after online stores?

Yes — stores start on Growth, because payments, checkout and order records carry more risk and need more frequent checks.

05What counts as a “small edit”?

Anything that fits the monthly allowance: a new photo, a price change, a promo banner, a new staff member. New pages or features are quoted separately, before the work.

06My site was built by someone else. Does that matter?

No. The first week is a clean-up regardless of who built it. If I find something seriously wrong, you get a plain-language note and a price before anything more is done.

07Can I start and stop?

Yes. Some clients pause over quiet months. The risk is that updates pile up while paused — I’ll tell you honestly whether that is wise for your site.

06Start with the free check

Send the link. I’ll tell you if your site is actually at risk.

Five things checked by hand, same working day: updates, backups, viruses, speed, hosting. If nothing is wrong, I will say so and you owe nothing.

Get the free checkReply the same working day

After you message

01You send your website link on WhatsApp — or just a question.

02Richerd replies the same working day (Mon–Fri) with the free 5-point check.

03If work is needed, you get a fixed price in writing. No obligation, no sales call.